Advisor, People & Culture

BCLC exists to generate win-wins for the greater good.

For our people, our players, our communities, our industry, and our planet.

Lottery | Casino | Sports

Being a social purpose company, we are not only able to better align our business decisions with our purpose, but more importantly, we are committing to doing our part in creating a better world.

We bring our purpose to life by ensuring all our actions, behaviours and decisions create benefits for communities and the planet.

Motivated and guided by our social purpose, everything we do must benefit the greater good. And we encourage our employees, partners, players, industry and communities to engage with us on this ambition.

We want you to be where you feel you can do your best work. Most of our jobs can be done remotely providing you reside in BC.

For those who prefer working in a community with others, we have two beautiful offices in convenient locations:

• 2940 Virtual Way, Vancouver

• 74 Seymour Street W, Kamloops

This is a Temporary < 12 Months, Full Time opportunity

Expected Salary Range: $72,633.00 - $90,792.00 - $113,490.00

• Our typical hiring range will be +/- 5% of the midpoint shown above

• Factors influencing this decision include qualifications and market conditions for the role

The Company

For nearly four decades, BCLC has delivered exceptional gambling entertainment for British Columbians. To fulfill our social purpose we have a vision to revolutionize gambling entertainment through engaging experiences that build and benefit communities. We operate national and provincial lotteries in partnership with 3500 retail partners, provide the games, technology & oversight to 37 brick & mortar casinos, and operate a safe secure and 100% legal online gambling presence PlayNow.com. In our recently completed fiscal year, BCLC generated a record $1.4 billion in net income to the Province of B.C. to support First Nations, host local governments, health care, education and community programs across the province.

This is a temporary role, with the expected duration of 12 months

Job Summary:

The People & Culture (P&C) Advisor executes on the P&C employee experience strategy to support the on-going requirements of the business units. This role works closely with the greater P&C team and assigned client areas in delivering upon business objectives. Responsibilities include responding to employee queries regarding P&C policy, procedures and practices, undertaking assigned P&C projects and conducting research to ensure that BCLC processes continually evolve and maintain a “best of practices” state. The position supports functions related to the employee life cycle and reports to the Manager, People Operations.

Key Accountabilities:

• First point of contact for all P&C-related queries.  Collaborates with the P&C team to resolve client and/or employee questions or concerns and demonstrates innovation and continuous improvement in the development of new approaches, including processes or procedures to effectively deliver human resources services in a client focused environment.
• Creates connections, relationships and supports effective communication to all levels of the organization.
• Collaborates with People Recruitment team to fulfill recruiting needs of the business up to and including new hire check-ins (First 30 days).
• Participates in the annual performance review process with assigned business units.
• Identifies issues, recommend solutions and provide advice, coaching and case management for employee-related issues such as: workplace investigations, disciplinary procedures, performance management and attendance management. Prepare summaries and recommendations as required up to and including involuntary terminations.
• Conducts varied and moderately complex work including case management on employee leaves of absence, and managing employment-related documentation, including but not limited to disability management, WorkSafe, maternity and parental leave, etc.
• Develops and maintains strong working relationships with an assigned client area, ensuring that P&C services are provided in a timely and efficient way, meeting the client’s need.
• Remains current on P&C legislation in order to regularly interpret and apply P&C standards, policies and procedures in a principle-based environment.

• Provides regular input into department plans, programs and strategies and supports the implementation of P&C programs. Works with external vendors as required (e.g. benefit carriers) and regulatory bodies (e.g. GPEB and Employment Standards).

• Represents the People and Culture Operations team on cross-functional projects, including defining objectives, scope and timelines as well as managing stakeholders.

Minimum Required Qualifications:

Education and Experience

• University degree in a relevant discipline or a two-year college diploma supplemented by industry recognized professional courses;
• CPHR or working towards one would be considered an asset;
• 3-5 year’s progressive experience in employee relations or a related discipline
• Disability management experience considered an asset;
• An equivalent combination of education and/or experience may be considered.

Technical Requirements

• Demonstrated ability in thoughtful, fast, disciplined execution;
• Ability to be proactive and deliver intense collaboration;
• Demonstrated ability to be proactive, solutions-oriented and employee focused with a passion for continuous improvement;
• Sound working knowledge of applicable legislation, such as Human Rights and Employment Standards;
• Strong interpersonal, communication, facilitation and presentation skills;
• Demonstrated commitment to supporting a team-focused environment with peers, clients and all levels of management;
• Ability to interpret and translate ambiguous situations into a structured framework with clearly defined deliverables;
• Strong technical knowledge of office software and Human Resource systems;
• Excellent problem solving and analytical thinking/innovation;
• Exceptional time management and multi-tasking skills.

What’s in it for you

• Robust wellness programs to enhance your physical, mental, social, financial and career well being

• We pride ourselves on our flexible working model which supports work-life integration and our 37.5 hour work week

• Our Play It Forward program provides volunteer hours for our people each year

• See all our rewards here

   

However you identify, or whatever your path in life, if you see something here that makes you excited to get to work every day, please apply. We hire people for skills, capabilities and potential, not just education and experience.

We value Respect, Integrity and Community, and we provide an inclusive environment where everyone can feel like they belong.

Our social purpose is much more than returning 100% of net income to the province in the form of healthcare & education programs, and community gaming grants. Check it out!

Did you know BCLC is an industry leader in player health and safe & responsible gambling? Find out more!

If you require accommodation so you can be at your best in the interview, please let us know: recruitment@bclc.com.

All candidates must be at least 19 years of age and legally eligible to work in Canada 

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