Manager, Indigenous Relations

BCLC exists to generate win-wins for the greater good.

For our people, our players, our communities, our industry, and our planet.

Lottery | Casino | Sports

Being a social purpose company, we are not only able to better align our business decisions with our purpose, but more importantly, we are committing to doing our part in creating a better world.

We bring our purpose to life by ensuring all our actions, behaviours and decisions create benefits for communities and the planet.

Motivated and guided by our social purpose, everything we do must benefit the greater good. And we encourage our employees, partners, players, industry and communities to engage with us on this ambition.

We want you to be where you feel you can do your best work. Most of our jobs can be done remotely providing you reside in BC.

For those who prefer working in a community with others, we have two beautiful offices in convenient locations:

• 2940 Virtual Way, Vancouver
• 74 Seymour Street W, Kamloops

This is a Permanent, Full Time opportunity

Expected Salary Range: $107,802.00 - $134,752.00 - $168,439.00

• Our typical hiring range will be +/- 5% of the midpoint shown above
• Factors influencing this decision include qualifications and market conditions for the role

The Company

For nearly four decades, BCLC has delivered exceptional gambling entertainment for British Columbians. To fulfill our social purpose we have a vision to revolutionize gambling entertainment through engaging experiences that build and benefit communities. We operate national and provincial lotteries in partnership with 3500 retail partners, provide the games, technology & oversight to 37 brick & mortar casinos, and operate a safe secure and 100% legal online gambling presence PlayNow.com. In our recently completed fiscal year, BCLC generated a record $1.4 billion in net income to the Province of B.C. to support First Nations, host local governments, health care, education and community programs across the province.

Job Summary 

Reporting to the Director of Social Purpose, Partnerships and Engagement, the Manager, Indigenous Relations leads BCLC’s Indigenous Relations function and is accountable for the implementation, governance and continued development of BCLC’s Indigenous Reconciliation Action Plan. The role establishes priorities, plans and accountability mechanisms that integrate BCLC’s reconciliation commitments across policies, programs, partnerships and business practices.

This role leads a team and manages relationships with Indigenous Nations, communities, organizations, businesses and partners. It provides culturally informed advice to advance Indigenous participation in procurement, employment, partnerships, sponsorships and other business opportunities.

The Manager, Indigenous Relations monitors emerging Indigenous relations issues, legislation, risks and opportunities and represents BCLC in external forums where decisions and relationships may affect BCLC’s reputation, operations, social purpose and long-term commitments.

Key Accountabilities

• Leads BCLC’s Indigenous Relations function and is accountable for the implementation, governance, and continuous development of the Indigenous Reconciliation Action Plan, translating BCLC’s reconciliation commitments into multi-year priorities, annual plans, performance measures and accountable business actions.
• Establishes governance, reporting and accountability mechanisms for Indigenous Reconciliation Action Plan delivery and advises divisional and departmental leaders on integrating reconciliation commitments into policies, programs, procurement, employment practices, partnerships, community investment, sponsorships and operational decisions.
• Develops and stewards long-term relationships with Indigenous Nations, governments, communities, organizations, businesses and partners, establishing culturally grounded and distinctions-aware engagement approaches that respect Indigenous protocols, community priorities and local context.
• Identifies, evaluates and advances opportunities for Indigenous economic and organizational participation, including procurement, employment pathways, vendor engagement, partnerships, sponsorships, and BCLC-related business opportunities.
• Provides strategic and culturally informed advice, and may support the Director with briefings and presentations to senior management and the Board on Indigenous relations and reconciliation progress, emerging Indigenous-relations issues, legislative developments, reputational and relationship risks, and opportunities requiring enterprise consideration or decision.
• Represents BCLC in Indigenous engagement forums, community and industry events, partnership discussions and other external settings, communicating BCLC’s commitments, building support and identifying opportunities for meaningful collaboration.
• Leads the Indigenous Relations team by establishing priorities, allocating work and resources, managing performance and supporting employee development, while fostering a culturally safe, respectful and collaborative environment. Develops and manages the function’s budget, contracts and resource plan, and is accountable for delivery within approved financial and operational parameters.
• Exercises delegated authority over the Indigenous Relations function, including engagement approaches, annual work priorities, resource allocation and approved partnership activities, escalating commitments with material financial, legal, reputational or precedent-setting implications.
• Monitors national, provincial, regional and local Indigenous issues, legislative developments, economic reconciliation opportunities and relationship considerations that may affect BCLC’s operations, reputation, social purpose or growth opportunities.

Qualifications

A combination of education, experience, and demonstrated skills may be considered.

Education & Experience

• Bachelor’s degree in Indigenous studies, public administration, business, communications, social sciences or a relevant field;
• A minimum of 5-7 years of progressive leadership experience in Indigenous relations, reconciliation, external engagement, community or public relations, economic development, business development or project management;
• Demonstrated experience building and maintaining respectful, reciprocal relationships with Indigenous Nations, communities, organizations, businesses or partners in British Columbia;
• Demonstrated experience developing, implementing, monitoring or reporting on Indigenous reconciliation action plans, Indigenous relations strategies or similar enterprise-wide reconciliation frameworks;
• Experience supporting Indigenous economic participation and Indigenous-led opportunities, including procurement, employment pathways, vendor engagement, partnership development, sponsorships, capacity-building or industry participation opportunities;
• Experience with issues management, reputational risk and risk mitigation related to Indigenous relations and reconciliation.

Knowledge & Technical Skills

• Strong knowledge of Indigenous histories, cultures, protocols, governance structures and contemporary realities within British Columbia;
• Knowledge of reconciliation-related legislation and frameworks, including the United Nations Declaration on the Rights of Indigenous Peoples, B.C.’s Declaration on the Rights of
• Indigenous Peoples Act, and the Truth and Reconciliation Commission’s Calls to Action;
• Knowledge of Indigenous economic reconciliation, including procurement, employment, business participation, partnerships and capacity-building;
• Able to lead multi-year strategies and action plans, including governance, planning, performance reporting, risk management and continuous improvement;
• Experienced with Microsoft Office Suite: Word, Excel, Outlook, etc.

Competencies

• Strong relationship-building skills, with the ability to build trust and engage respectfully and reciprocally with Indigenous Nations, communities, organizations, businesses and partners;
• Able to influence across a complex organization and build alignment around reconciliation priorities and shared outcomes;
• Strong facilitation, negotiation, and conflict resolution skills, with the judgment and political acuity to navigate sensitive and complex issues;
• Ability to design and lead respectful, culturally safe and distinctions-aware community and partner engagement strategies that reflect Indigenous protocols, local context and community priorities;
• Excellent written, verbal, presentation and briefing skills, including the ability to provide clear advice to senior leaders and governance bodies;
• Proven leadership skills, including the ability to lead teams, coordinate cross-functional work, manage competing priorities and drive accountability for results;

Preferred Qualifications May Include

• Understanding of Agile methodology or experience working with a cross-functional team environment would be an asset;
• Understanding of B.C. gaming industry would be an asset.

What’s in it for you

• Defined benefit pension plan which provides a recurring income you can depend on for life throughout retirement
• We pride ourselves on our flexible working model which supports work-life integration and our 37.5 hour work week
• Professional development including education/certification sponsorship, in house leadership cohorts, LinkedIn Learning
• See all our rewards here
   

However you identify, or whatever your path in life, if you see something here that makes you excited to get to work every day, please apply. We hire people for skills, capabilities and potential, not just education and experience.

We value Respect, Integrity and Community, and we provide an inclusive environment where everyone can feel like they belong.

Our social purpose is much more than returning 100% of net income to the province in the form of healthcare & education programs, and community gaming grants. Check it out!

Did you know BCLC is an industry leader in player health and safe & responsible gambling? Find out more!

If you require accommodation so you can be at your best in the interview, please let us know: recruitment@bclc.com.

All candidates must be at least 19 years of age and legally eligible to work in Canada.