Product Manager 2 - Cybersecurity Incident Response

BCLC exists to generate win-wins for the greater good.
 

For our people, our players, our communities, our industry, and our planet.
 

Lottery | Casino | Sports
 

Being a social purpose company, we are not only able to better align our business decisions with our purpose, but more importantly, we are committing to doing our part in creating a better world.

We bring our purpose to life by ensuring all our actions, behaviours and decisions create benefits for communities and the planet.

Motivated and guided by our social purpose, everything we do must benefit the greater good. And we encourage our employees, partners, players, industry and communities to engage with us on this ambition.

  We want you to be where you feel you can do your best work. Most of our jobs can be done remotely providing you reside in BC.
 

  For those who prefer working in a community with others, we have two beautiful offices in convenient locations: 
 

                2940 Virtual Way, Vancouver | 74 Seymour Street W, Kamloops
 

  This is a Permanent, Full Time opportunity

  Expected Salary Range: $104,662.00 - $130,827.00 - $163,533.00 
 

                Our typical hiring range will be +/- 5% of the midpoint shown above
 

                 Factors influencing this decision include qualifications and market conditions for the role

The Company

For nearly four decades, BCLC has delivered exceptional gambling entertainment for British Columbians. To fulfill our social purpose we have a vision to revolutionize gambling entertainment through engaging experiences that build and benefit communities. We operate national and provincial lotteries in partnership with 3500 retail partners, provide the games, technology & oversight to 37 brick & mortar casinos, and operate a safe secure and 100% legal online gambling presence PlayNow.com. In our recently completed fiscal year, BCLC generated a record $1.5 billion in net income to the Province of B.C. to support First Nations, host local governments, health care, education and community programs across the province.

The Team

Joining the Business Technology team at BCLC means you’ll be working with cutting-edge technology to help build a world-class entertainment company. This is an innovative, capable group of talented individuals working in Digital Development, Delivery Services, Data Enablement & Automation, Technology Platform Enablement, Technology Operations Enablement, Enterprise Services, and Cyber Security. This enables us to execute the purchase and validation of lottery tickets at over 3400 lottery retailers, manage a complex network of 12,000 slot machines and electronic table games across the province and provide the backbone for BCLC’s iGaming platform, and much more.

The Cyber Security team is at the forefront of protecting BCLC’s critical digital assets, safeguarding sensitive data, and ensuring business continuity. We have external partnerships with law enforcement, cybersecurity organizations and other gambling jurisdictions across North America. This group of dedicated security professionals help safeguard sensitive data, uphold customer trust, and navigate complex compliance landscapes. This is a high-impact, high-growth field where your technical skills will be constantly challenged and expanded. Whether you're passionate about ethical hacking, threat analysis, or building secure systems, you'll find diverse career paths, global opportunities, and the chance to make a real difference.

The Role

As the Product Manager for Cybersecurity Incident Response within our Security Operations (SecOps) team, you will lead a high-performing, Agile team dedicated to safeguarding BCLC’s digital assets across our platforms. Reporting to the Director of Cybersecurity, you will drive the strategic direction of incident response capabilities, lead external partnerships in defense coordination, optimize security toolsets, and foster a culture of proactive defense and collaboration across the organization.

What you will accomplish

•    Define and execute the mission and vision of the SecOps team, aligning with Google’s Autonomic Security Operations principles and agile methodologies.
•    Coach and mentor Agile team members, fostering continuous improvement, innovation, and professional growth.
•    Develop and maintain robust incident response processes and playbooks using modern security technologies.
•    Promote best practices across BCLC’s product teams through proactive engagement and knowledge sharing.
•    Oversee the selection, implementation, and optimization of security tools; champion workflow automation to enhance operational efficiency.
•    Collaborate with internal teams, external partners & vendors, and executive stakeholders to ensure alignment and remove roadblocks.
•    Manage team budgets, contracts, and vendor relationships to support operational needs.

Qualifications & skills 

•    A post-secondary degree in business administration, information technology management or a related discipline;
•    5 to 7 years of relevant technical experience.
•    A combination of education, experience, and demonstrated skills may be considered.

What will make you successful

•    Proven ability to build, lead and mentor teams to success;
•    Security and/or Operations Background;
•    Knowledge in agile methodologies and tools;
•    Excellent organizational and planning skills;
•    Demonstrated ability at a management level for business planning and road mapping, and a record of accomplishment of successful management experience in a collaborative, fast-paced business environment;
•    Demonstrated ability to build strong and trusting relationships with managers, employees and peers;
•    Strong influencing and negotiation skills, written and verbal communication skills, problem-solving, analytical thinking/innovation, time management and multi-tasking skills.

What’s in it for you

• Defined benefit pension plan which provides a recurring income you can depend on for life throughout retirement
• We pride ourselves on our flexible working model which supports work-life integration and our 37.5 hour work week
• Professional development including education/certification sponsorship, in house leadership cohorts, LinkedIn Learning
• See all our rewards here
   

However you identify, or whatever your path in life, if you see something here that makes you excited to get to work every day, please apply. We hire people for skills, capabilities and potential, not just education and experience.

We value Respect, Integrity and Community, and we provide an inclusive environment where everyone can feel like they belong.

Our social purpose is much more than returning 100% of net income to the province in the form of healthcare & education programs, and community gaming grants. Check it out!

Did you know BCLC is an industry leader in player health and safe & responsible gambling? Find out more!

If you require accommodation so you can be at your best in the interview, please let us know: recruitment@bclc.com.

All candidates must be at least 19 years of age and legally eligible to work in Canada