Investigator

BCLC exists to generate win-wins for the greater good.

For our people, our players, our communities, our industry, and our planet.

Lottery | Casino | Sports

Being a social purpose company, we are not only able to better align our business decisions with our purpose, but more importantly, we are committing to doing our part in creating a better world.

We bring our purpose to life by ensuring all our actions, behaviours and decisions create benefits for communities and the planet.

Motivated and guided by our social purpose, everything we do must benefit the greater good. And we encourage our employees, partners, players, industry and communities to engage with us on this ambition.

We want you to be where you feel you can do your best work. Most of our jobs can be done remotely providing you reside in BC.

For those who prefer working in a community with others, we have two beautiful offices in convenient locations:

• 2940 Virtual Way, Vancouver

• 74 Seymour Street W, Kamloops

 This is a 12 Months, Full Time opportunity

Expected Salary Range: $72,633.00 - $90,792.00 - $113,490.00

• Our typical hiring range will be +/- 5% of the midpoint shown above

• Factors influencing this decision include qualifications and market conditions for the role

The Company

For nearly four decades, BCLC has delivered exceptional gambling entertainment for British Columbians. To fulfill our social purpose we have a vision to revolutionize gambling entertainment through engaging experiences that build and benefit communities. We operate national and provincial lotteries in partnership with 3500 retail partners, provide the games, technology & oversight to 37 brick & mortar casinos, and operate a safe secure and 100% legal online gambling presence PlayNow.com. In our recently completed fiscal year, BCLC generated a record $1.4 billion in net income to the Province of B.C. to support First Nations, host local governments, health care, education and community programs across the province.

Job Summary:

The Investigator provides investigative services to an assigned portfolio within the SP&EI Division, and more specifically: eGaming Investigations, Lottery Investigations, and Casino Investigations.  The role conducts highly diverse, complex investigative work involving gaming related offences, player complaints and illegal or unauthorized gaming activities as well as implementing effective risk control processes to protect core business principals.

Key Accountabilities:

• Regularly reviews the assigned portfolio, promoting high visibility and awareness and security, in casinos, community gaming centres, bingo halls, lottery retail outlets and BCLC online gaming (eGaming).
• Maintains and manages strong working relationships with various internal contacts and departments, in addition to various internal stakeholders including the player/public, vendors/suppliers, service providers/retailers and regulatory and government bodies in order to ensure complaints are responded to appropriately, the correct authorities are notified and follow-up is complete.
• Conducts and analyzes player interviews to determine appropriate oversight measures required and to gain intelligence on illegal gaming activities in the province.
• Conducts regular reviews of service providers/vendors to ensure the level of compliance and service standards are being adhered to in both land-based facilities and online environments.
• Conducts investigations of a criminal and regulatory nature including consumer complaints.
• Reviews and analyzes player gaming activities and suspicious behaviour for FINTRAC reporting purposes to conform with the Proceeds of Crime (Money Laundering) and Terrorist Financing Act.
• Attends internal and external meetings with Law Enforcement agencies, AML partners and stakeholders for information-sharing purposes.
• Gathers, secures, and analyzes evidence and legal documentation relating to a criminal investigation and/or prosecution of person(s) involved in gaming related crimes.
• Conducts interviews in a regulatory environment.
• Regularly interprets, applies, and recommends standards, policies and procedures and ensures the Criminal Code, PCMLTFA, Provincial Gaming Statutes, and other regulatory reporting requirements are followed to protect the integrity and security of gaming in the Province of BC and Business-to-Business (B2B) Provinces.
• Acquires and maintains applicable training and certifications as required by BCLC policy.

Minimum Required Qualifications

Education and Experience

• A degree or diploma in business, criminology or equivalent training or coursework in gaming operations or law enforcement;
• 3-5 years’ senior level experience in gaming operations within a Casino, Community Gaming Centre, or other gaming related industry, including at least 2 years at a leadership/ supervisory level;
• OR 3-5 years’ experience in the banking or a related sector which includes reporting and filing experience of LCTR’s and STR’s to FINTRAC and a working knowledge of the PCMLTFA;
• OR 3-5 years’ operational experience in BCLC across multiple business lines;
• OR 3-5 years’ experience in law enforcement or regulatory agency with a background in Financial Crime investigation;
• An equivalent combination of education and/or experience may be considered.

Technical Requirements

• Knowledge of the Criminal Code as it relates to Money Laundering, Proceeds of Crime, theft, fraud, cheating at play, counterfeits, and other casino related offenses;
• Knowledge of the Proceeds of Crime (money laundering) Act & Regulations;
• Knowledge of Casino and CGC, Lottery, or eGaming Operations and policy requirements;
• Knowledge of both the Security and Surveillance functions within the Casino and CGC environment;
• Knowledge of the Criminal Justice system including relevant statutes;
• Excellent written and verbal communication skills with the ability to give evidence in court;
• Ability to gather and secure evidence relating to criminal investigation and prosecution of persons involved in gaming related crimes;
• Ability to analyze complex financial data and develop optimal recommendations and solutions;
• Ability to conduct interviews and obtain thorough written statements in accordance with legal standards;
• Ability to conduct audits and analyze financial statements;
• Ability to manage and direct investigations and staff both from within BCLC and all applicable service providers;
• Ability to liaise with and assist police and IGCO in the investigation of persons involved in gaming related crimes;
• Self-motivated with the ability to work without direct supervision;
• Working knowledge of MS Office Suite, including Excel, Outlook, and Word.

Working Conditions:

• Valid driver’s license and personal vehicle;
• Job may be subject to the requirement for occasional travel and weekend/evening work;

What’s in it for you

• Robust wellness programs to enhance your physical, mental, social, financial and career well being

• We pride ourselves on our flexible working model which supports work-life integration and our 37.5 hour work week

• Our Play It Forward program provides volunteer hours for our people each year

• See all our rewards here

   

However you identify, or whatever your path in life, if you see something here that makes you excited to get to work every day, please apply. We hire people for skills, capabilities and potential, not just education and experience.

We value Respect, Integrity and Community, and we provide an inclusive environment where everyone can feel like they belong.

Our social purpose is much more than returning 100% of net income to the province in the form of healthcare & education programs, and community gaming grants. Check it out!

Did you know BCLC is an industry leader in player health and safe & responsible gambling? Find out more!

If you require accommodation so you can be at your best in the interview, please let us know: recruitment@bclc.com.

All candidates must be at least 19 years of age and legally eligible to work in Canada