Manager, Legal Administration and Corporate Policy

BCLC exists to generate win-wins for the greater good.
 

For our people, our players, our communities, our industry, and our planet.
 

Lottery | Casino | Sports
 

Being a social purpose company, we are not only able to better align our business decisions with our purpose, but more importantly, we are committing to doing our part in creating a better world.

We bring our purpose to life by ensuring all our actions, behaviours and decisions create benefits for communities and the planet.

Motivated and guided by our social purpose, everything we do must benefit the greater good. And we encourage our employees, partners, players, industry and communities to engage with us on this ambition.

  We want you to be where you feel you can do your best work. Most of our jobs can be done remotely providing you reside in BC.
 

  For those who prefer working in a community with others, we have two beautiful offices in convenient locations: 
 

                2940 Virtual Way, Vancouver | 74 Seymour Street W, Kamloops
 

  This is a Permanent, Full Time opportunity

  Expected Salary Range: $104,662.00 - $130,827.00 - $163,533.00 
 

                Our typical hiring range will be +/- 5% of the midpoint shown above
 

                 Factors influencing this decision include qualifications and market conditions for the role

The Company
For nearly four decades, BCLC has delivered exceptional gambling entertainment for British Columbians. To fulfill our social purpose we have a vision to revolutionize gambling entertainment through engaging experiences that build and benefit communities. We operate national and provincial lotteries in partnership with 3500 retail partners, provide the games, technology & oversight to 37 brick & mortar casinos, and operate a safe secure and 100% legal online gambling presence PlayNow.com. In our recently completed fiscal year, BCLC generated a record $1.5 billion in net income to the Province of B.C. to support First Nations, host local governments, health care, education and community programs across the province.

JOB SUMMARY

The Manager, Legal Operations and Corporate Policy is responsible for overseeing and managing the activities related to BCLC’s legal operational services and corporate policy services. This role develops and implements strategies to enhance the operational efficiency and effectiveness of the Legal department, ensuring compliance with governing legislation and regulations, and aligning legal operations with BCLC's strategic objectives. The Manager, Legal Operations and Corporate Policy will also lead the development of corporate policies, facilitate policy documentation, and maintain strong relationships with internal and external stakeholders to support BCLC's mission and values.

KEY ACCOUNTABILITIES

• Provides leadership to the Legal Operations department by developing and implementing operational and administrative improvement strategies and plans to support the SP&EI strategy of enhancing service delivery.
• Sets the overall direction of the Legal Operations team in close cooperation with the Legal team and BCLC operational divisions to enhance the efficiency and effectiveness of the Legal department’s administration. 
• Manages and leads the Policy Team in development of corporate policy services, facilitating policy and related documentation development in alignment with BCLC’s governance model and in compliance with governing legislation, regulations and directives.
• Interprets data to assist the Legal department with decision making that leads to increased efficiency. 
• Oversees the implementation and maintenance of technology solutions for the Legal and Corporate Policy teams.
• Makes data-driven decisions to assist the Legal department to improve service delivery.
• Establishes, maintains and develops relationships with internal and external stakeholders to align legal operations and corporate policy framework with overall business objectives. 
• Ensures ongoing communication, and represents the team credibly, to external stakeholders.
• Provides strong people leadership and strategic direction to the department by championing BCLC's vision, mission and values, while ensuring the team under leadership has the technical and people skills required to meet departmental and enterprise objectives.
• Leads the Legal Operations and Policy teams, including allocating work, reviewing, and providing feedback, performance reviews and development plans.
• Manages a budget, consisting of salaries, contracts, and development resources, and provides direction to ensure appropriate allocation of resources and skills are accessible to execute in accordance with established standards and timelines
• Acts as delegate for their leader as required.

QUALIFICATIONS
A combination of education, experience, and demonstrated skills may be considered.
 

EDUCATION & EXPERIENCE

• A bachelor’s degree in business administration, law, or a related field;
• 5 to 7 years of relevant experience, including legal operations, project management, or a related field, and experience leading and developing people;
• Minimum 2 years’ legal training or equivalent.

KNOWLEDGE & TECHNICAL SKILLS

• Experienced in corporate and operational process or policy development;
• Strong understanding of legal processes and technology;
• Strong understanding of corporate organizational and governance principles;
• Experienced with Microsoft Office Suite: Word, Excel, Outlook, etc.

COMPETENCIES

• Strong business acumen with a results-oriented focus;
• Exceptional time management and multi-tasking skills, able to plan and organise workload and consistently meet deadlines, often under pressure;
• Excellent communication skills, ability to articulate clearly both with the written and verbal communication;
• Excellent problem-solving and analytical thinking/innovation;
• Committed to continuous improvement and driven to question and improve processes, systems, practices, and technology, as appropriate;
• Demonstrated ability to build trusting relationships leading and coordinating multi-party, stakeholder and industry collaborations;
• Demonstrated ability to successfully lead, motivate and manage diverse groups;
• Excellent ability to build strong relationships and influence others;
• Exceptional ability to work independently or in a collaborative environment;
• Proven ability to deal with sensitive matters with a high degree of tact and diplomacy;

BCLC has organizational Values that reflect the culture we strive to maintain. All employees are expected to ensure their actions, decisions, and interactions consistently align with BCLC’s Values, Respect, Integrity, and Community.

Preferred qualifications may include:

• Certifications in project management (e.g. PMP) or legal operations (e.g. CLOC) are an asset;
• Understanding of Agile methodology or experience working with a cross-functional team environment would be an asset;
• Understanding of B.C. gaming industry would be an asset.

What’s in it for you

• Defined benefit pension plan which provides a recurring income you can depend on for life throughout retirement
• We pride ourselves on our flexible working model which supports work-life integration and our 37.5 hour work week
• Professional development including education/certification sponsorship, in house leadership cohorts, LinkedIn Learning
• See all our rewards here
   

However you identify, or whatever your path in life, if you see something here that makes you excited to get to work every day, please apply. We hire people for skills, capabilities and potential, not just education and experience.

We value Respect, Integrity and Community, and we provide an inclusive environment where everyone can feel like they belong.

Our social purpose is much more than returning 100% of net income to the province in the form of healthcare & education programs, and community gaming grants. Check it out!

Did you know BCLC is an industry leader in player health and safe & responsible gambling? Find out more!

If you require accommodation so you can be at your best in the interview, please let us know: recruitment@bclc.com.

All candidates must be at least 19 years of age and legally eligible to work in Canada