Quality Assurance Analyst 3

 BCLC exists to generate win-wins for the greater good.
 

For our people, our players, our communities, our industry, and our planet.
 

Lottery | Casino | Sports
 

Being a social purpose company, we are not only able to better align our business decisions with our purpose, but more importantly, we are committing to doing our part in creating a better world.

We bring our purpose to life by ensuring all our actions, behaviours and decisions create benefits for communities and the planet.

Motivated and guided by our social purpose, everything we do must benefit the greater good. And we encourage our employees, partners, players, industry and communities to engage with us on this ambition.

  We want you to be where you feel you can do your best work. Most of our jobs can be done remotely providing you reside in BC.
 

  For those who prefer working in a community with others, we have two beautiful offices in convenient locations: 
 

                2940 Virtual Way, Vancouver | 74 Seymour Street W, Kamloops
 

  This is a Temporary > or = 12 Months, Full Time opportunity

  Expected Salary Range: $84,981.00 - $106,227.00 - $132,784.00 
 

                Our typical hiring range will be +/- 5% of the midpoint shown above
 

                 Factors influencing this decision include qualifications and market conditions for the role

The Company

For nearly four decades, BCLC has delivered exceptional gambling entertainment for British Columbians. To fulfill our social purpose we have a vision to revolutionize gambling entertainment through engaging experiences that build and benefit communities. We operate national and provincial lotteries in partnership with 3500 retail partners, provide the games, technology & oversight to 37 brick & mortar casinos, and operate a safe secure and 100% legal online gambling presence PlayNow.com. In our recently completed fiscal year, BCLC generated a record $1.5 billion in net income to the Province of B.C. to support First Nations, host local governments, health care, education and community programs across the province.

JOB SUMMARY

The QA Analyst 3 delivers efficient, effective, collaborative, and continuously improving testing and test artifacts, and is responsible for formulating, advocating, and implementing QA best practices across teams at BCLC. This role is responsible for helping plan and lead continuous improvement of our practice.

KEY ACCOUNTABILITIES

• Acts as a subject matter expert, (or technical lead) participating in QA road mapping, with a particular focus on helping implement contributions to organizational objectives.
• Delivers improvements to the QA capability acting as a consultant across teams by sharing innovative ideas and assisting in their implementation. Examples of areas of improvement include framework roadwork ownership and advancement, continuously expanding automation footprint, implementing common metrics, and reporting and expanding pipeline readiness/participation, etc.
• Takes a lead role in addressing complex technical challenges and handles escalations for major issues. Provides guidance and expert level solutions to ensure successful project outcomes.
• Leads test activities across teams, and directs and reports on overall activities, while removing roadblocks.
• Collaborates with teams and stakeholders both inside and outside the capability to understand business requirements and to design, document, and translate them into technical solutions.
• Serves as scrum master, administering QA owned technologies, T-Skilling, participating in committees, and helping team adapt to changing priorities.
• Represents BCLC interests and maximizes value in interactions and strategic relationships with external stakeholders and partners.
• Leads and supports process improvement initiatives to exceed expected QA accountabilities to benefit the team and/or QA capability.
• Leads and guides QA activities across teams to achieve a greater goal.
• Champions future growth by encouraging new approaches for more effective delivery of products.
• Participates in or leads presentations about QA achievements and/or roadmap.
• Acts as a delegate for their leader as required.

QUALIFICATIONS
A combination of education, experience, and demonstrated skills may be considered.
 

EDUCATION & EXPERIENCE

• A Bachelor's degree in a related discipline;
• 4 to 6 years dedicated QA experience;
• At least 5 years of dedicated, progressive experience – preferably across multiple organizations;
• Assorted certifications (or demonstrated learnings) in QA technologies, best practices, and interpersonal skills.

KNOWLEDGE & TECHNICAL SKILLS

• Enhanced knowledge and experience in testing and crafting best in class test artifacts (test cases, runs and defects) - can write artifacts quickly, while considering reusability, size, and audience. Experience advising team members and external teams on best practices in this area;
• Enhanced knowledge and experience in common defect and test management systems. Experience using these tools to maximum effectiveness, preferably demonstrating experience with tool integration, reporting, administration, and clean-up;
• Enhanced knowledge and experience in the following technologies;
  • Developing automated tests using industry standard technologies (API/Interface/Data);
  • Use of ancillary automation tools - e.g.; Code Management/Build Tools/Containers, etc.;
  • Utilizing CI/CD process and technologies and onboarding new products to the pipeline(s);
• In-depth understanding of risk and can succinctly communicate risk of QA choices to management and steering/governance committees;
• In-depth understanding of test metrics and how to apply them to address problem areas;
• Advanced demonstration of upskilling and T-skilling and continuous growth;
• Advanced technical writing skills, and able to write reports and document procedures;
• Proficient user of Microsoft Office Suite: Word, Excel, Outlook, etc.

COMPETENCIES

• Excellent attention to detail and accuracy;
• Advanced business acumen;
• Advanced communication and presentation skills, with an ability to communicate and address issues at all levels of the organization and with external stakeholders;
• Extensive demonstration of troubleshooting complex problems and analytical thinking with a focus on innovative solutions to increase team throughput, mitigate risk and reduce technical debt;
• Advanced demonstration of collaboration and conflict management while resolving difficult, important and/or time sensitive problems;
• Strong team player with intermediate to expert skills in facilitating and encouraging team collaboration.

BCLC has organizational Values that reflect the culture we strive to maintain. All employees are expected to ensure their actions, decisions, and interactions consistently align with BCLC’s Values, Respect, Integrity, and Community.

• Building Trust;
• Customer Focus;
• Welcome change and adapt quickly;
• Hold oneself and others accountable for their behaviours.

Preference may be given to individuals who have the following:

• Understanding of Agile methodology or experience working with a cross-functional team environment would be an asset;
• Understanding of B.C. gaming industry would be an asset.

What’s in it for you

• Robust wellness programs to enhance your physical, mental, social, financial and career well being
• We pride ourselves on our flexible working model which supports work-life integration and our 37.5 hour work week
• Our Play It Forward program provides volunteer hours for our people each year
• See all our rewards here
   

However you identify, or whatever your path in life, if you see something here that makes you excited to get to work every day, please apply. We hire people for skills, capabilities and potential, not just education and experience.

We value Respect, Integrity and Community, and we provide an inclusive environment where everyone can feel like they belong.

Our social purpose is much more than returning 100% of net income to the province in the form of healthcare & education programs, and community gaming grants. Check it out!

Did you know BCLC is an industry leader in player health and safe & responsible gambling? Find out more!

If you require accommodation so you can be at your best in the interview, please let us know: recruitment@bclc.com.

All candidates must be at least 19 years of age and legally eligible to work in Canada