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Manager, Diversity, Inclusion and Belonging

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Date: Apr 8, 2021

Location: Vancouver, BC, CA

Company: British Columbia Lottery Corporation

At BCLC, we play fair.  We believe that playing fairly is a serious responsibility and an empowering opportunity. Our commitment to social, economic and environmental responsibility is central to all we do and captured in our slogan “Playing it Right”. From our LEED Metro Vancouver office, to our responsible gambling program, GameSense, we are committed to ensuring that we always consider the impact of our business on the people and communities of BC. At BCLC, we play for BC. We employ—directly and indirectly—almost 26,000 people in gambling operations, related government agencies and charities as well as support services. 

At BCLC, we make it fun to be an adult. For more than 30 years, we’ve entertained customers with a chance to dream and have fun, while delivering revenue to the Government of BC for the benefit of British Columbians. During this time, we've evolved from a lottery corporation to a full-spectrum gambling entertainment company responsible for conducting, managing and operating lottery, casino, community gaming (bingo) and eGaming in BC. We strive to create outstanding gambling experiences and to have our games evolve with the player’s idea of excitement. For us, playing is not all about winning; it’s about entertainment.


Job Summary:
The Manager, Diversity, Inclusion & Belonging (DI&B) leads the development and implementation of a diversity, inclusion & belonging strategic roadmap, which supports and fosters an open and inclusive environment at BCLC. 

Reporting to the Director, People Rewards & Recruitment, this role works collaboratively with People & Culture team and leaders throughout the business to establish an intentional commitment to equity, diversity and inclusion, and to develop a strategic framework, policies and processes that enable equality and create a sense of belonging for all BCLC employees.

The Manager, DI&B acts as the People & Culture regulator for diversity issues and ensures legislation and employment law regulations around bias and inclusion are understood and followed. 

Key Accountabilities:
•    Develops, manages and implements corporate diversity, equity and inclusion strategies in People & Culture functions, including recruitment, performance management, leadership development, employee engagement and retention.
•    Works with leaders across the company to embed diversity, equity and inclusion into all employee life touchpoints, acting as the subject matter expert on all matters DI&B, and being accountable for the evolution of our DI&B strategy. This work involves ensuring that the DI&B lens is incorporated into all people, product, policy and process reviews at the organizational level. 
•    Develops and facilitates training and development to aid diversity and retention initiatives.
•    Manages new program development through effective strategizing, coordination, facilitation, conflict-resolution and communication of initiatives, to build understanding across the organization. 
•    Leads a cross functional DI&B committee, that initiates, advises and mobilizes support for initiatives related to equity, diversity and inclusion and establishes a shared understanding of equity, diversity and inclusion across the organization.  Creates and makes presentations and regular progress reports to the committee, the executive team and the Board. 
•    Provides senior level expert functional expertise to the project management process, including the preparation of project plan documents, conducting research, business case development and analyses (e.g. development and assessment alternatives analysis, life cycle analysis, risk analysis, financial analysis) and the development of scope, budget, schedule, implementation strategy, and risk mitigation plans. Manages project scope, schedule, reporting, budget and risk.  Works with people and through people at all levels of the organization to facilitate, influence and problem solve to advance the project to a successful conclusion.  
•    Establishes and maintains relationships with internal stakeholders to solicit feedback and identify barriers, opportunities and practical solutions for supporting diversity and inclusion.  Establishes and maintains relationships with external stakeholders and subject matter experts, to identify best practices across private and public organizations and advocate/partner with industry and community stakeholders to increase awareness of issues related to diversity in the workplace. 
•    Advocates complex positions before a variety of audiences, persuasively and diplomatically and effectively fields questions, with the objectives of sharing information, managing expectations, resolving controversial issues, proactively addressing concerns, and ensuring success. 
•    Develops metrics for measuring the effectiveness of corporate diversity initiatives.
•    Provides strong people leadership to the department by championing BCLC's vision, mission and values, while ensuring the continual development of the technical and people skills required to meet corporate objectives. Models leadership behaviours that support engagement of staff such as practicing meaningful recognition, inspiring a shared vision, communicating with staff regularly, coaching/mentoring others, conducting performance management, and supporting culture and change management initiatives. 


Minimum Required Qualifications:
Education and Experience

•    University degree in Human Resources, Business, Social Sciences or in a related field;
•    Certification for Diversity & Inclusion will be considered;
•    5 -7 years related experience with at least 5 years diversity and inclusion experience in a work environment, including experience in implementation of and supporting diversity committees and employee resource groups;
•    Experience managing complex, multi-phased projects is required;
•    An equivalent combination of education and/or experience may be considered.

Technical Requirements
•    Project management skills with a demonstrated ability to multi-task in a fast-paced environment;
•    Demonstrated understanding of equity, diversity and inclusion and how to integrate an equity-minded lens at both the individual and systems change levels;
•    A thorough understanding and knowledge of diversity and inclusion practices is required;
•    Working knowledge of relevant provincial legislation is required;
•    Ability to work independently as well as collaborate as part of a team and demonstrate a results oriented approach;
•    Ability to effectively advocate for change, influence and collaborate across the organization to address complex and varied organizational challenges is essential;
•    Ability to be a strategic and analytical thinker with strong decision-making and research skills.


Please Note: This opportunity will remain open until a qualified candidate pool has been established.

Please Note: Candidates must be legally entitled to work in Canada and be 19 years of age to work at BCLC.

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