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Order Processor, Temp On-Call (16 months)

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Date: Jan 4, 2019

Location: Vancouver, BC, CA

Company: British Columbia Lottery Corporation

At BCLC, we play fair.  We believe that playing fairly is a serious responsibility and an empowering opportunity. Our commitment to social, economic and environmental responsibility is central to all we do and captured in our slogan “Playing it Right”. From our LEED Metro Vancouver office, to our responsible gambling program, GameSense, we are committed to ensuring that we always consider the impact of our business on the people and communities of BC. At BCLC, we play for BC. We employ—directly and indirectly—almost 26,000 people in gambling operations, related government agencies and charities as well as support services. 

At BCLC, we make it fun to be an adult. For more than 30 years, we’ve entertained customers with a chance to dream and have fun, while delivering revenue to the Government of BC for the benefit of British Columbians. During this time, we've evolved from a lottery corporation to a full-spectrum gambling entertainment company responsible for conducting, managing and operating lottery, casino, community gaming (bingo) and eGaming in BC. We strive to create outstanding gambling experiences and to have our games evolve with the player’s idea of excitement. For us, playing is not all about winning; it’s about entertainment.

 

Job Summary:

The Order Processor role works under well-defined order processing controls and security procedures to control ticket inventory and achieve a high level of accuracy in order detail and inventory balancing.  This role ensures all retailer information sheets, point-of-sale products and supplies are accurately filled and packaged correctly. This role is also responsible for ensuring order-processing production area remains organized and well stocked at all times for optimal operational efficiency and that all out-bound shipments are correctly packaged, well organized and counted. 

 

Key Accountabilities:

  • Carries out routine operational support duties and multiple tasks as they relate to the Distribution department.
  • Works under well-defined order processing policy and procedures with a high level of accuracy and attention to detail in order picking and inventory balancing. 
  • Provides input into the development of order processing practices and procedures in order to run the department more efficiently and cost effectively.
  • Works under general supervision, and relies on readily available assistance from team members and supervisors to resolve issues as they relate to order processing and the delivery of such services.
  • Interacts with internal customers to provide exceptional customer service, exchange information and respond to requests to ensure distribution is executed in a cost effective manner.
  • Seeks opportunities to continuously develop through ongoing training.
  • Maintains a clean work environment in individual and general warehouse areas.

 

Minimum Required Qualifications:

Education and Experience

  • High school diploma;
  • 1-2 years warehousing and related experience;
  • An equivalent combination of education and experience may be considered.

     

Technical Requirements

  • Good interpersonal and communication skills;
  • Excellent organizational skills;
  • Ability to work with a high degree of accuracy and attention to detail;
  • Good understanding of inventory controls and distribution procedures;
  • Ability to prioritize and organize work volumes to meet definite time restraints;
  • Good knowledge of a computerized order processing, shipping system;
  • Basic computer skills;
  • Demonstrated ability to work well in a team environment.

 

Working Conditions:

  • Some heavy lifting up to 35 lbs. is required.

Working Hours

  • An On-Call Order Processor would receive their hours as a mix of pre-scheduled shifts and call-in shifts.
  • There is a 6 week, full time (37.5 hours) training programme. Applicants should be able to commit to this training
  • Hours of work, following training, would fall between Monday - Fridays (no weekends), shifts between 8am -5pm.

 

 

Please Note: This opportunity will remain open until a qualified candidate pool has been established.

Please Note: Candidates must be legally entitled to work in Canada.

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