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People & Culture Advisor (FT, 12 mths)


Vancouver, BC, CA

Job Function:  Human Resources


Our People and Culture team is comprised of a diverse, committed and deeply passionate group of professionals who strive to create a welcoming and inclusive culture where all voices matter.   As people champions, our purpose is to continually evolve and transform workplace experiences for our employees, igniting the unlimited potential of our people.

The People and Culture team is driven to create, evolve and enhance practices that are foundational for a healthy, engaged and energized workforce.  We are a unique team of innovative solutions seekers who thrive in a world that never stops changing, and neither do we.

In everything we do, we maintain a OneBCLC approach where we think, act and interact as a Social Purpose Organization.   We are thoughtful communicators, connected by our common vision of delivering service excellence to support the people we serve. 

Joining the People & Culture team at BCLC means you’ll be working with a team of trusted individuals who maintain an employee focus by developing and implementing strategies and practices across the areas of People Recruitment, People Operations, People Development, People Rewards and Wellness, People Systems and Corporate Strategy.

As a Crown Corporation that earns more than a billion dollars in annual revenue, BCLC’s commitment to giving funds back to the province is an integral part of our business, but still only one piece of the picture. At BCLC, we exist to generate win-wins for the greater good. We believe everything we do must benefit the well-being of all involved. Through our Social Purpose, we aspire to make sure, in all of our endeavours and transactions and relationships – in the most important sense of life, livelihood, meaning, and well-being – nobody loses, and every person we touch comes out ahead.  BCLC is committed to creating a welcoming workplace where everyone feels safe, included, and valued. For us, that means building a team that reflects the diversity of the communities we serve. We all are winners when differences are respected, valued and celebrated.

Job Summary: 

The People & Culture (P&C) Advisor executes on the P&C employee experience strategy to support the on-going requirements of the business units. This role works closely with the greater P&C team and assigned client areas in delivering upon business objectives. Responsibilities include responding to employee queries regarding P&C policy, procedures and practices, undertaking assigned P&C projects and conducting research to ensure that BCLC processes continually evolve and maintain a “best of practices” state. The position supports functions related to the employee life cycle and reports to the Manager, People Operations.


Key Accountabilities:

  • First point of contact for all P&C-related queries.  Collaborates with the P&C team to resolve client and/or employee questions or concerns and demonstrates innovation and continuous improvement in the development of new approaches, including processes or procedures to effectively deliver human resources services in a client focused environment.
  • Creates connections, relationships and supports effective communication to all levels of the organization. 
  • Collaborates with People Acquisition group to fulfill recruiting needs of the business up to and including new hire check-ins (First 30 days).
  • Participates in the annual performance review process with assigned business units.
  • Identifies issues, recommend solutions and provide advice, coaching and case management for employee-related issues such as: workplace investigations, disciplinary procedures, performance management and attendance management. Prepare summaries and recommendations as required up to and including involuntary terminations.
  • Conducts varied and moderately complex work including case management on employee leaves of absence, and managing employment-related documentation, including but not limited to disability management, WorkSafe, maternity and parental leave, etc. 
  • Develops and maintains strong working relationships with an assigned client area, ensuring that P&C services are provided in a timely and efficient way, meeting the client’s need.
  • Remains current on P&C legislation in order to regularly interpret and apply P&C standards, policies and procedures in a principle-based environment.
  • Provides regular input into department plans, programs and strategies and supports the implementation of P&C programs. Works with external vendors as required (e.g. benefit carriers) and regulatory bodies (e.g. GPEB and Employment Standards).
  • Represents the People and Culture Operations team on cross-functional projects, including defining objectives, scope and timelines as well as managing stakeholders.

Minimum Required Qualifications:
Education and Experience

  • University degree in a relevant discipline or a two-year college diploma supplemented by industry recognized professional courses;
  • CPHR or working towards one would be considered an asset;
  • 3-5 year’s progressive experience in employee relations or a related discipline
  • Disability management experience considered an asset;
  • An equivalent combination of education and/or experience may be considered. 

Technical Requirements 

  • Demonstrated ability in thoughtful, fast, disciplined execution; 
  • Ability to be proactive and deliver intense collaboration; 
  • Demonstrated ability to be proactive, solutions-oriented and employee focused with a passion for continuous improvement;
  • Sound working knowledge of applicable legislation, such as Human Rights and Employment Standards;
  • Strong interpersonal, communication, facilitation and presentation skills;
  • Demonstrated commitment to supporting a team focused environment with peers, clients and all levels of management;
  • Ability to interpret and translate ambiguous situations into a structured framework with clearly defined deliverables;
  • Strong technical knowledge of office software and Human Resource systems; 
  • Excellent problem solving and analytical thinking/innovation;
  • Exceptional time management and multi-tasking skills.

Additional Information:

  • Effective November 22, 2021, BCLC requires all employees to be fully vaccinated (as defined by Health Canada). Full vaccination will be required before commencing employment with BCLC unless a legal exemption is obtained.
  • To build a rich diverse workforce representing the communities which we serve, we welcome applications from people of all colours and cultures, persons with diverse abilities, and members of the 2SLGBTQAI+ community.
  • BCLC values work life balance and offers remote work options for its employees.
  • Relocation assistance is available for successful job candidates.
  • If you are in need of accommodation or special assistance at any step of your application, please send an email with your request to
  • For over more than a decade, we have been recognized as one of BC’s Top Employers – and we are constantly seeking ways to improve our employee and player experience. To learn more about BCLC, please visit:

Please Note: 
This opportunity will remain open until a qualified candidate pool has been established.
Candidates must be legally entitled to work in Canada and be 19 years of age to work at BCLC.

Job Segment: Employee Relations, Law, Performance Management, Human Resources, Legal

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