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Senior Communications Officer, Media & Issues

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Date: May 9, 2019

Location: Vancouver, BC, CA

Company: British Columbia Lottery Corporation

Why you should work with us


At BCLC, we believe that our people are what makes us amazing so we are committed to our people. We have a culture of fun and hard work – it’s not unusual to see teams eating together at lunch in the cafeteria or heading outside for a walking meeting. We continue to have a highly engaged team and we’ve been named one of BC’s Top 50 Employers for over 10 years. Here are a few reasons why it’s great to be part of the team:

  • Flexible work hours
  • Robust wellness program with free onsite yoga, bootcamp, running club and more
  • Competitive compensation
  • Company paid Flexible Health and Dental plan for you and your family
  • Defined Benefit Pension Program
  • Leadership and professional development programs


Why our Vancouver office is so awesome

Vancouver has been regularly voted one of the top cities to live in the world with one of the mildest climates of any city in Canada. It is home to our Marketing and Sales Office and features:

  • A subsidized cafeteria with healthy and delicious food choices
  • Free parking
  • Easy access to transit, including the Sky Train
  • Secure bike facilities and easy access off the Central Valley Greenway


Job Summary:

The Senior Communications Officer supports building public and media understanding of BCLC by providing strategic advice and support in the areas of media relations, issues management and proactive communications. The Senior Communications Officer serves as one of the corporation’s media spokespeople and is responsible for the development and implementation of strategic communication plans.  This role deals directly with key internal and external stakeholders, including BCLC executive, media and government. The role requires the capacity for sound judgment to navigate challenging situations, while maintaining consistent messaging through all channels.



  • Proactively develops and delivers external communications, marketing communications, issues management or media relations strategies and recommends appropriate communications solutions.
  • Coordinates and implements responses to media requests, briefing materials and strategic communications plans.
  • Provides issues management support to the business by collaborating with internal stakeholders to analyze the issue and develop a communications strategy to manage a positive outcome for BCLC.
  • Serves as one of the corporation’s media spokespeople and assists in training other spokespeople.
  • Provides strategic communication support associated to government relations initiatives.
  • Effectively utilizes all existing communication tools and tactics and provides innovative approaches to ensure that messages are communicated effectively to external audiences.
  • Proactively builds, develops and maintains relationships with key internal stakeholders from across the organization and with external stakeholders such as government contacts and media.
  • Responds to media enquiries after hours as required (carries the media phone, on a rotational basis).


Minimum Required Qualifications:

Education and Experience

  • Degree or diploma in communications, journalism and or public relations
  • 4 to 6 years current, related experience in a strategic communications position
  • Equivalent combination of education and experience may be considered


Technical Requirements

  • Demonstrated experience in the strategic development and implementation of strategic and proactive communications initiatives;
  • Ability to develop messages that effectively tell the organization’s story to a variety of audiences;
  • Demonstrated understanding of media relations and issues management, including experience as a spokesperson on behalf of an organization;
  • Proven ability to provide direction based upon comprehensive knowledge of principles, practices and techniques of strategic communications, marketing communications and issues management;
  • Excellent interpersonal skills, with the ability to communicate and negotiate with people at all levels;
  • Exceptional written communication skills, editing skills and capacity to tailor information for various audiences;
  • Outstanding critical-thinking skills and demonstrated problem solving capabilities;
  • Adaptability and flexibility, including ability to manage competing deadline pressures, ambiguity and change;
  • Strong computer skills - MS Office suite;
  • Understanding of government relations and stakeholder relations as it pertains to the B.C. gaming industry an asset.


Please Note: This opportunity will remain open until a qualified candidate pool has been established.

Please Note: Candidates must be legally entitled to work in Canada.

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