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Senior Manager, Indigenous Relations & Reconciliation (FT, Perm) - Kamloops or Vancouver


Vancouver, BC, CA

Job Function:  Communications and Social Responsibility


BCLC’s two offices are located on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam Indian Band), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Peoples in Vancouver and the Tk’emlúps te Secwépemc territory, situated within the Secwépemc Nation in Kamloops. We honour and respect the people, the territory, and the land we are part of.

Joining the Social Purpose & Player Experience division at BCLC means you’ll be working with a dedicated group of talented professionals in Communications, Community & Stakeholder Engagement, Public Affairs, Player Health, Customer Support Operations, Business Intelligence, Marketing, CRM and Loyalty and Player Experience. As a Crown Corporation that earns more than a billion dollars in annual profit, BCLC’s commitment to giving funds back to the province is an integral part of our business, but still only one piece of a bigger picture. BCLC is committed to creating a welcoming workplace where everyone feels safe, included, and valued. For us, that means building a team that reflects the diversity of the communities we serve. We all are winners when differences are respected, valued and celebrated.

At BCLC, we exist to generate win-wins for the greater good. We believe everything we do must benefit the well-being of all involved. Through our Social Purpose, we aspire to make sure, in all of our endeavours, transactions and relationships – in the most important sense of life, livelihood, meaning, and well-being – nobody loses, and every person we touch comes out ahead.

Social Purpose is the driving force of our business, our opportunity to create a better world through innovation, engagement, and connection. BCLC aims to provide something unique that not only fills a need, but provides value to the province. Join the team responsible for telling our story, building stakeholder relationships, connecting with communities, and achieving our strategic vision for player-centred sustainable growth.

Job Summary:

Reporting to the Director, Social Purpose and Community and Stakeholder Engagement, this role is responsible for the implementation and ongoing alignment of Indigenous policies, programs, and communications across BCLC. This role is responsible for relationship-building, consultation and collaboration across the enterprise, with Indigenous communities and with associated stakeholders.


This role leads strategic planning initiatives to enable BCLC to create a clear pathway towards reconciliation. Working directly with Indigenous community partners and groups, this role serves as a mediator and facilitator to collaborate and communicate operational needs.


Key Accountabilities:

  • Leads the creation of long-term relationships and leads a meaningful reconciliation process with Indigenous peoples, governments, staff, businesses and communities; learns the priorities and concerns and works collaboratively to define the vision for reconciliation between BCLC and Indigenous peoples.
  • Leads the creation, development and measurement of community engagement and consultation plans with Indigenous peoples, focusing on collaboration and open dialogue. Practices respectful collection, communication and interpretation of information in collaboration with Indigenous groups.
  • Strategically communicates BCLC’s Indigenous Relations and Reconciliation vision across the enterprise, working with leadership to define and develop Indigenous relations and reconciliation strategies and plans in their business units, which align with the corporate strategy.
  • Supports BCLC’s pursuit of enacting its Statement of Indigenous Principles, and alignment of its Indigenous policies, programs, and communications across the organization.
  • Provides strategic advice, ongoing reporting, and/or presentations to senior management and the Board of Directors regarding Indigenous engagement and consultation. 
  • Promotes Indigenous knowledge and understanding across BCLC, including providing guidance and mentoring to staff.  Works collaboratively with People and Culture, including BCLC’s Diversity, Inclusion and Belonging team, to foster awareness of Indigenous histories and cultures and strengthen organizational capacities, including supporting the Indigenous Employee Resource Group in the development of knowledge and skills; and consulting on the development and delivery of internal training where appropriate.
  • Maintains an awareness of national, regional and local Indigenous issues that could affect BCLC’s operations and growth opportunities.
  • Recognizes and works within the different parameters between Indigenous and Non-Indigenous communities, respecting and leveraging the community variances and differences.
  • Identifies opportunities to engage with the broader Indigenous communities through participation in celebrations, community building, education programs, etc.
  • Provides assistance to the media relations team and acts as a spokesperson as required. 

Minimum Required Qualifications:
Education and Experience

  • Bachelor’s degree in Indigenous studies or a relevant field;
  • A minimum 6-8 years of leadership in the field of Indigenous/community/public relations, business development, or project management; 
  • Indigenous relations experience with communities in British Columbia; 
  • An equivalent combination of education and/or experience may be considered.

Technical Requirements

  • Knowledge of Indigenous Peoples’ unique histories, cultures, protocols, values, beliefs and governments within British Columbia;
  • Understanding of the United Nations Declaration of the Rights of Indigenous Peoples and the broader reconciliation efforts related to the Declaration of the Rights of Indigenous Peoples Act, and the Truth and Reconciliation Commission's 94 Calls to Action.
  • Demonstrated ability to develop and maintain relationships, strategic planning and project management skills;
  • Ability to collaborate effectively with Indigenous nations and to build mutually respectful and lasting relationships;
  • Outstanding interpersonal ability with diverse cultural groups;
  • Demonstrated Indigenous peoples cultural and business awareness, with ability to collaborate effectively with community leaders to build lasting relationships;
  • Excellent interpersonal skills and demonstrated ability to collaborate well with employees at various levels within the organization;  
  • An experienced facilitator with strong collaborative, conflict negotiation and communication skills.
  • Demonstrated ability to execute effective community engagement strategies;
  • Strong initiative and time management skills; 
  • Excellent problem solving, analytical and innovative thinking skills;
  • Strong public speaking, presentation, written and verbal communication skills; 
  • Proven leadership skills;
  • Experience with issues management and risk mitigation. 

Additional Information:

  • Effective November 22, 2021, BCLC requires all employees to be fully vaccinated (as defined by Health Canada). Full vaccination will be required before commencing employment with BCLC unless a legal exemption is obtained.
  • To build a rich diverse workforce representing the communities which we serve, we welcome applications from people of all colours and cultures, persons with diverse abilities, and members of the 2SLGBTQAI+ community.
  • BCLC values work life balance and offers remote work options for its employees.
  • Relocation assistance is available for successful job candidates.
  • If you are in need of accommodation or special assistance at any step of your application, please send an email with your request to
  • For over more than a decade, we have been recognized as one of BC’s Top Employers – and we are constantly seeking ways to improve our employee and player experience. To learn more about BCLC, please visit:

Please Note: 
This opportunity will remain open until a qualified candidate pool has been established.
Candidates must be legally entitled to work in Canada and be 19 years of age to work at BCLC.

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