Share this Job

Technician, Staging and Support (Full Time, 12 Months)

Apply now »

Date: Jul 16, 2021

Location: Vancouver, BC, CA

Company: British Columbia Lottery Corporation

Why you should work with us


At BCLC, we believe that our people are what makes us amazing so we are committed to our people. We have a culture of fun and hard work – it’s not unusual to see teams eating together at lunch in the cafeteria or heading outside for a walking meeting. We continue to have a highly engaged team and we’ve been named one of BC’s Top 50 Employers for over 10 years. Here are a few reasons why it’s great to be part of the team:

  • Flexible work hours
  • Robust wellness program with subsidized onsite yoga, bootcamp, running club and more
  • Competitive compensation
  • Company paid Flexible Health and Dental plan for you and your family
  • Defined Benefit Pension Program
  • Leadership and professional development programs


Why our Vancouver office is so awesome


Vancouver has been regularly voted one of the top cities to live in the world with one of the mildest climates of any city in Canada. It is home to our Marketing and Sales Office and features:

  • A subsidized cafeteria with healthy and delicious food choices
  • Easy access to transit, including the Sky Train
  • Secure bike facilities and easy access off the Central Valley Greenway


Job Summary:

The Technician, Staging and Support is responsible for the preparation and onsite implementation support of gaming equipment throughout gaming facilities. This role utilizes expertise in technical methodologies to focus on the player through effective gaming equipment preparation, onsite implementation, and continuous improvement of speed to market. The Technician, Staging and Support provides support as an operational project team member and works closely with Casino & Community Gaming Operations staff to ensure initiatives are completed in alignment with divisional priorities.


Key Accountabilities:

•    Supports department business plans and strategies to ensure the effective, efficient development and execution of gaming equipment staging and onsite implementation support are achieved in alignment with division strategies.
•    Proactively develops and maintains working relationships with internal and external stakeholders including organization project teams, vendors, contractors, and Service Providers in order to effectively resolve matters related to gaming equipment staging and onsite implementation.
•    Evaluates, adapts and develops department timelines in response to department priorities.
•    Establishes processes as a subject matter expert to work with internal stakeholders to ensure that gaming equipment staging and support is effectively prioritized, within the context of divisional strategies and business priorities.
•    Supports the development of and advises on policies, practices and/or procedures related to gaming equipment staging and onsite implementation support.
•    Draws on extensive technology and gaming equipment knowledge to provide technical training and knowledge transfer and perform the installation, maintenance, and repairs of technology and gaming equipment as required. 
•    Conducts varied and moderately complex technical work related to the qualification of product through staging testing, technical integrity checks, and communicates deficiencies to vendors and various stakeholders.

Minimum Required Qualifications:

Education and Experience
•    Recognized technical degree or diploma in electronics or relevant technical discipline; 
•    2-3 years previous technical staging experience or related background;
•    Experience in the gaming industry is an asset;
•    An equivalent combination of education and/or experience may be considered.


Technical Requirements
•    Proven knowledge of principles, concepts, practices and techniques in the area of specialized electronic gaming device programs, software, and troubleshooting;
•    Ability to develop and maintain good working relationships with vendors and contractors; 
•    Excellent interpersonal skills;
•    Excellent written and verbal communication skills;
•    Excellent problem solving and analytical thinking/innovation;
•    Solid comprehension of Gaming criteria under the Criminal Code of Canada would be an asset;
•    Solid comprehension of Gaming policies, as defined by the Gaming Policy and Enforcement Branch would be an asset.

Working Conditions
•    Ability to travel and work flexible hours as required; 
•    Heavy lifting up to 50lbs is required;
•    Ability to safely use materials handling equipment, including forklift and electric pallet jacks and hand/furniture trucks.


Please Note: This opportunity will remain open until a qualified candidate pool has been established.

Please Note: Candidates must be legally entitled to work in Canada and be 19 years of age to work at BCLC.

Job Segment: Technical Support, Technician, Outside Sales, Testing, Technology, Sales