Territory Manager

Job Summary: 

The objective of the Territory Manager is to manage responsible growth while maximizing revenue in the assigned channels. Territory managers are responsible for ensuring a critical focus on the player and demonstrating a strategic understanding of the external competitive marketplace, in balance with regulatory compliance requirements. The Territory Manager is knowledgeable about the customer experience within the channels and uses this knowledge to support Player Experience (PX) insights and development.   Territory Managers directly promote and support BCLC’s vision of delivering exceptional gambling entertainment to players, stakeholders and the public.   

Accountabilities: 

• Conducts diverse, complex and specialized sales & partner onboarding work to drive revenue generation, profit and growth by maximizing lottery sales in the sales network to ensure that all results and sales objectives are achieved under assigned territory. 

• Responsible for retailer issues management, promotion of lottery product, executional standards, negotiation and optimization of lottery assets. 

• Responsible for ensuring a critical focus on the player and demonstrating a strategic understanding of the external marketplace in balance with regulatory compliance requirements.   Maintains knowledge of the customer experience within channels and uses this knowledge to support Player Experience (PX) insights and development. 

• Provides key inputs and recommendations to the operational and strategic business plans for the Lottery Sales team.    

• Assists in forecasting financial resources and operational needs for expenditures, capital equipment and budgeting within the department. 

• Proactively builds, develops, maintains and manages strong working relationships with internal contacts, as well as external stakeholders including the public/players, vendor/suppliers and others within the sales network.   Ensures mutually desired outcomes are achieved to support strategic partnerships in order to generate revenue and profit for the organization. 

• Provides specialized knowledge and input to, and participates in, project development.   Responsible for field level project execution. 

Minimum Required Qualifications: 

Education and Experience 

• A degree or diploma in Sales or Marketing, or a related discipline; 

• Three to five years of sales experience including at least two years of experience within the hospitality or retail industry; 

• An equivalent combination of education and experience may be considered. 

Technical Requirements 

• Self Starter, goal oriented with proven sales skills; 

• Proven ability to work independently and make effective decisions; 

• Solid experience in training and compliance management;   

• Ability to work under pressure with changing deadlines and priorities; 

• Excellent written and oral communication and presentation skills; 

• Exceptional organizational, time management and multi-tasking skills; 

• Excellent interpersonal skills with good public speaking ability; 

• Excellent problem solving and analytical thinking/innovation; 

• Strong computer skills – Salesforce or other CRM systems understanding is an asset; 

• Knowledge of lottery products is an asset; 

• Valid class 5 driver’s license and good driving record.