Territory Manager

BCLC exists to generate win-wins for the greater good.

For our people, our players, our communities, our industry, and our planet.

Lottery | Casino | Sports

Being a social purpose company, we are not only able to better align our business decisions with our purpose, but more importantly, we are committing to doing our part in creating a better world.

We bring our purpose to life by ensuring all our actions, behaviours and decisions create benefits for communities and the planet.

Motivated and guided by our social purpose, everything we do must benefit the greater good. And we encourage our employees, partners, players, industry and communities to engage with us on this ambition.

• This is a Victoria based role with a territory including Victoria to Duncan

This is a Temporary < 12 Months, Full Time opportunity with an expected duration of six (6) months

Expected Salary Range: $72,633.00 - $90,792.00 - $113,490.00

• Our typical hiring range will be +/- 5% of the midpoint shown above

• Factors influencing this decision include qualifications and market conditions for the role

The Company

For nearly four decades, BCLC has delivered exceptional gambling entertainment for British Columbians. To fulfill our social purpose we have a vision to revolutionize gambling entertainment through engaging experiences that build and benefit communities. We operate national and provincial lotteries in partnership with 3500 retail partners, provide the games, technology & oversight to 37 brick & mortar casinos, and operate a safe secure and 100% legal online gambling presence PlayNow.com. In our recently completed fiscal year, BCLC generated a record $1.4 billion in net income to the Province of B.C. to support First Nations, host local governments, health care, education and community programs across the province.

Job Summary:

The objective of the Territory Manager is to manage responsible growth while maximizing revenue within an assigned territory through strategic planning and optimization. Territory Managers are responsible for ensuring a critical focus on the retailer and demonstrating a strategic understanding of the external competitive marketplace, in balance with regulatory compliance requirements. The Territory Manager is knowledgeable about the customer experience within the channels and uses this knowledge to support Player Experience (PX) insights and development. Territory Managers directly promote and support BCLC’s vision of delivering exceptional gambling entertainment to players, stakeholders, and the public.

Accountabilities:

• Strategic Territory Planning & Optimization: Conducts data-driven analysis to optimize territory call cycles and resource deployment. Evaluates market and retailer performance to ensure our networks are positioned for maximum efficiency and revenue generation.  Manages ownership changes as required.
• Relationship Management: Proactively builds, develops, and manages strong working relationships with internal contacts and external stakeholders. Ensures mutually desired outcomes are achieved to support strategic partnerships that generate profit for the organization.
• Sales Execution & Asset Management: Performs complex sales calls and partner onboarding work to drive revenue. Responsible for retailer issues management, product promotions, executional standards, and the negotiation and optimization of lottery assets.
• Market Intelligence & Player Experience: Maintains a critical focus on the player and a strategic understanding of the external marketplace. Uses channel knowledge to support Player Experience (PX) insights while ensuring strict adherence to regulatory compliance.
• Strategic Inputs & Budgeting: Provides key recommendations for the operational and strategic business plans of the Lottery Sales team. Assists in forecasting financial resources, expenditures, and capital equipment needs.
• Project Leadership: Provides specialized knowledge and input to project development and remains responsible for field-level project execution and performance tracking.
• Leads & New Business Development: Proactively identifies and qualifies new business leads to expand the retail footprint. Manages the end-to-end sales cycle for prospective partners, ensuring seamless onboarding and integration into the sales network.

Minimum Required Qualifications:

Education and Experience

• A degree or diploma in Sales or Marketing, or a related discipline.
• Three to five years of sales experience including at least two years of experience within the hospitality or retail industry.
• An equivalent combination of education and experience may be considered.

Technical Requirements

• Self-Starter, goal oriented with proven sales skills.
• Proven ability to work independently and make effective decisions.
• Solid experience in training and compliance management. 
• Ability to work under pressure with changing deadlines and priorities.
• Excellent written and oral communication and presentation skills.
• Exceptional organizational, time management and multi-tasking skills.
• Excellent interpersonal skills with good public speaking ability.
• Excellent problem solving and analytical thinking/innovation.
• Strong computer skills – Salesforce or other CRM systems understanding is an asset.
• Knowledge of lottery products is an asset.
• Valid class 5 driver’s license and good driving record.
• Must have your own vehicle that can be used for work.

Working Conditions

• Must be able to travel extensively and work flexible hours

What’s in it for you

• Robust wellness programs to enhance your physical, mental, social, financial and career well being

• We pride ourselves on our flexible working model which supports work-life integration and our 37.5 hour work week

• Our Play It Forward program provides volunteer hours for our people each year

• See all our rewards here

   

However you identify, or whatever your path in life, if you see something here that makes you excited to get to work every day, please apply. We hire people for skills, capabilities and potential, not just education and experience.

We value Respect, Integrity and Community, and we provide an inclusive environment where everyone can feel like they belong.

Our social purpose is much more than returning 100% of net income to the province in the form of healthcare & education programs, and community gaming grants. Check it out!

Did you know BCLC is an industry leader in player health and safe & responsible gambling? Find out more!

If you require accommodation so you can be at your best in the interview, please let us know: recruitment@bclc.com.

All candidates must be at least 19 years of age and legally eligible to work in Canada 

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